Leadership & Change Management Training for FINASDDEE Credit Line
SPETIV Consulting equipped FINASDDEE leadership to navigate digital transformation at the Hotel La Falaise session in Bonapriso, Douala.
Session Details
Client
FINASDDEE
Location
Douala
Service Type
Training
Goals
Preparing managers to lead staff through a nationwide digital transformation
Background
The Board of Directors of FINASDDEE Credit Line recently appointed a new General Manager to lead a digital transformation era. A major initiative involved rolling out innovative online portals across all branches nationwide. Recognizing the sensitivity of these changes in microfinance, the leadership team needed to prepare managers to guide employees and clients through this transition smoothly, ensuring stability and trust while aligning with the new organizational vision.
Strategic Focus
Change Models
Utilizing practical change management frameworks to anticipate resistance and build internal buy-in.
Team Alignment
Exercises designed to unify the senior leadership team around the new General Manager's strategic vision.
Communication
Developing tools for transparent and persuasive communication with both financial staff and bank clients.
Digital Readiness
Preparing regional branch managers to act as champions for the successful rollout of online portals.
Outcomes
The program successfully delivered these institutional results:
Shared Vision
Less Resistance
High Confidence
Strong Cohesion
Local Readiness
Cultural Shift
Lead Capability
Branch Managers gained significant confidence in leading regional changes. The leadership team established a shared language for managing transformation, ensuring online portals were launched with minimal friction.
Impact
Leadership Depth
Strengthened management capacity at a critical moment for the institution's technological transition.
Cultural Change
The digital rollout became a cultural shift embraced across the bank, rather than just a tech upgrade.
Future Focused
Managers are now equipped to handle ongoing digital evolutions while maintaining client trust and stability.
This intervention highlights SPETIV Consulting's ability to drive measurable impact through leadership training. By aligning local context with change models, we continue to lead as a premier provider in Cameroon.
Ready to develop your team?